While playing slot machine online real money in Malaysia, you must have heard of the terms “online casino agent” or “online gambling agent.” It is pretty common in many online casinos out there these days. But how important are they, and how is the absence of agents in a casino beneficial for you? In this article, you will find that out.

What do online casino agents do?

Who are they, really? First of all, you should know that you, the player, are not the only target market for the online casino industry. There are Agents Programs out there that are also notable sources of income for online casino websites. So casinos looking for lucrative careers with little investments to provide will always look for Agents.


What does this mean for you as the player? Basically, the online gambling agent is a medium through which you can reach the gambling games of an online casino. The agents are going to regulate all the activities and transactions involved in the whole process. In other words, they will act as the middleman between you and the casino. This system is quite popular in Asia.


So in online gambling websites with agents, they are the ones who wager the bets using the money the customers will trust them with. They do this to gain commissions plus shares on wins and losses. So agents are independent members who deal with end-users. These users will have no choice but to go through them to access the games they are willing to play.


As you can probably guess, this system reduces the amount of contact between gamblers and the people who are running the gambling businesses. However, it does simplify the process and increase the effectiveness of gambling more for the casino. It’s the casino’s job to choose a trusted gambling agent but as the player, it’s also your job to choose a reliable platform to invest your money on.

How trustworthy are online casino agents?

All gambling agents and agent programs will market themselves as “trusted agents” to the casinos, while the casinos will also market the agents they hired as “trusted agents” to the customers. But just by word of mouth, how can you be 100% sure that the agent you are entrusting your gaming and transactions to is actually trustworthy?

Agent’s job

An agent’s job is to sign you up to the casino website and make sure you are using real money when you play the slots. This means that all the personal information that you need to sign up for a casino will be with them. An honest casino agent won’t have anything to do with this information other than to keep them confidential. But there is a lot a dishonest agent can do with the same information.

Lack for freedom

You should keep in mind that though they are called agents, at the end of the day, they work individually for the casino and for themselves. The casino is going to hire them, you don’t have any say in which agent you choose to work with, nor can you bring in an agent of your own. That itself sounds a little concerning since there is a lack of freedom here.


Moreover, agents receive incentives to sign up new customers, but they don’t get anything to keep them playing after signing the contract. This is to say it’s not their headache whether you stay in the casino or not. So there are a lot of things that you would have to remain careful about when dealing with an online casino with an agent because there are a lot of scopes for an agent to take advantage of you.

How does an online casino without an agent benefit you?

It is true that gambling agents make it easier for casinos to regulate all the activities as well as get new customers. However, there is no particular way it benefits the customers themselves. Instead, having an agent creates a gap between you and the casino you are playing at, creating an unnecessary middleman who has no particular obligation to protect your personal information and assets.


You can already understand that there are many ways an agent might betray you. Since they work for the casino and the casino carries out dishonest business, they can scam you off your wins and render you incapable of taking any action against them because the vague Terms & Conditions can’t protect you. Or they could work for themselves and betray both you and the casino by grabbing money from both sides. Either way, you will be at a loss.


Playing at a casino with a gambling agent requires you to be cautious and prepared for different situations. For example, you need to be careful about whether the agent you’re dealing with comes across as suspicious in any way. You have to ask for identification and tell the person you’re dealing with how you feel. If that doesn’t work out, you have to end up contacting the casino directly, either by phone or email.


If things take a turn for the worse, you might lose your money or become a victim of identity theft. The best way to deal with that would be to report the casino or the agent programs anonymously to protect all your information. It might end up involving you in different types of legal matters, which is quite bothersome.


However, if there is no middleman, there is no risk of any of this happening. As long as the casino you are playing at is trusted, you can carry out all kinds of transactions with them directly. You can deposit your money after entering the required information on the casino’s website, play the gambling games you want, and once you win, the casino will transfer the money to your account.

Maximum safety

In other words, your assets and information will not have to go through a third party before reaching you, and vice versa. So maximum safety will be ensured for you. Moreover, a casino with a direct connection with its customers will always be more willing to reach out to all your problems and ensure a comfortable gaming environment for you. Now you know everything about who gambling agents are and why it’s better for you to avoid casinos with an agent. The rest is up to you with slot machine online real money Malaysia.

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