While you’re looking for a trusted slot game online in Malaysia, you might have come across the term “gambling agent”. Many casinos have them, but what are they for? And why should you choose a casino with no agent? In this article, let’s find out. 

Why do online casinos have agents? 

 Many casinos have agents, but you might be wondering what’s the purpose behind having one. As you might know already, the player is never the only target market for the online casino industry. There are Agents Programs out there that are also notable sources of income for online casino websites. So casinos looking for lucrative careers with little investments to provide will always hire agents for themselves. 

 What does this mean for you as the player? Here is everything you need to know about casino agents: 

  • The act as the middleman: 

    The online gambling agent is a medium through which you can reach the gambling games of an online casino. The agents are going to regulate all the activities and transactions involved in the whole process. In other words, they will act as the middleman between you and the casino. This system is quite popular in Asia. 

  • They’re in charge of gaining commissions: 

    In online gambling websites, agents are the ones who wager the bets using the money the customers will trust them with. They do this to gain commissions plus shares on the wins and losses of the players.  

  • They’re independent of the casino: 

    Agents are independent members who deal with end-users. You will have no choice but to go through them to access the games you want to play. 

  • They make the job easier for casinos: 

    As you can probably guess, this agent system reduces the amount of contact between gamblers and the people who are running the gambling businesses. However, it does simplify the process and increase the effectiveness of gambling more for the casino. It’s the casino’s job to choose a trusted gambling agent, but as the player, it’s also your job to choose a reliable platform to invest your money on. 

  • Their job is to sign you up: 

    Agents receive incentives for signing up new customers. That is their main job: to get you in. But they don’t get anything to keep them playing after they have signed the contract. 

 Can online casino agents be trusted?  

 All gambling agents and agent programs will market themselves as “trusted agents” to the casinos. The casinos will also market the agents they hired as “trusted agents” to the customers. But just by word of mouth, how can you be 100% sure that the agent you are entrusting your gaming and transactions to is actually trustworthy? That’s right, you can’t. 

To explain:

One of the many jobs of an agent is to sign you up to the casino website, then make sure you are using real money when you play the slots. So basically, all your personal information that you will use to sign up for a casino will be with them. An honest casino agent won’t have anything to do with this information other than to keep them confidential. But if the agent is not an honest one, then your information will be in danger. 

Agent work independently

As mentioned before, agents work independently. So you should keep in mind that though they are called agents, at the end of the day, they work individually for the casino and for themselves at the end of the day. The casino is going to hire them. You won’t have any say in which agent you choose to work with. And you also can’t bring in an agent of your own. That itself sounds a little concerning since there is a lack of freedom here. 

Sign Up

Moreover, we mentioned previously that agents only want to get you to sign up. This is to say it’s not their headache whether you stay in the casino or not. Even if you leave for something that dissatisfies you, they won’t be too affected by it. So there are a lot of things that you would have to remain careful about when dealing with an online casino with an agent. There are many ways for an agent to take advantage of you. 

How does an online casino without an agent benefit you? 

It is true that gambling agents make it easier for casinos to regulate all the activities as well as get new customers. However, there is no particular way it benefits you, the customer. Rather, there are more disadvantages than advantages. Here are some of them:

  • Creates a gap:

     Having an agent creates a gap between you and the casino you are playing at, creating an unnecessary middleman who has no particular obligation of protecting your personal information and assets. 

  • Risk of being scammed: 

    You can already understand that there are many ways an agent might betray you. Since they work for the casino and the casino carries out dishonest business, they can scam you off your wins and render you incapable of taking any action against them because the vague Terms & Conditions can’t protect you. Or they could work for themselves and betray both you and the casino by grabbing money from both sides. Either way, you will be at a loss. 

  • There may be bothersome situations: 

    Playing at a casino with a gambling agent requires you to be cautious and prepared for different situations. For example, you need to be careful about whether the agent you’re dealing with comes across as suspicious in any way. You have to ask for identification and tell the person you’re dealing with how you feel. If that doesn’t work out, you have to end up contacting the casino directly, either by phone or email. 

  • You may get involved in legal matters: 

    If things take a turn for the worse, you might lose your money or become a victim of identity theft. The best way to deal with that would be to report the casino or the agent programs anonymously to protect all your information. It might end up involving you in different types of legal matters, which is quite bothersome. 

  • Eliminate the middleman: 

    If there is no middleman, there is no risk. As long as the casino you are playing at is trusted, you can carry out all kinds of transactions with them directly. Once you win, the casino will transfer the money to your account. In other words, your assets and information will not have to go through a third party before reaching you, and vice versa. 

So maximum safety will be ensured for you. Moreover, a casino with a direct connection with its customers will always be more willing to reach out to all your problems and ensure a comfortable gaming environment for you. Therefore, there are many benefits of a trusted slot game online Malaysia without an agent: a middleman.

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